Privacy Policy Overview
Commitment to protecting your data and privacy rights
Introduction to This Policy
At Voracelium, we are dedicated to safeguarding your personal data. This policy explains what information we collect, how we use it, and your rights regarding your personal information while using our services.
Our security practices are designed in accordance with Australian privacy laws and industry standards. We treat your data with care and strive for full transparency in all interactions.
Information We Collect
We collect personal information directly from you through forms, as well as automatically via website technologies. This may include your contact details, usage data, and communications with our team.
Information You Provide Directly
- • Contact information such as your name and phone number
- • Email address and communication preferences
- • Details shared through inquiry forms or feedback
- • Information submitted for consultations or appointments
- • Any additional content you choose to share
Automatically Collected Data
- • Browser type and version
- • Device and operating system information
- • Pages visited and browsing actions
- • Technical log and error information
- • Session and access frequency details
How We Use Your Information
We use your data to provide, improve, and secure our services, respond to your requests, and meet legal requirements. Data handling is always guided by relevant privacy regulations.
- • Service and support provision
- • Responding to client inquiries
- • Service quality optimisation
- • Improving website functionality
- • Complying with legal obligations
- • Managing appointments and scheduling
- • Communicating important updates
Our Commitment: We never sell your personal data and only share information where required for service provision or legal compliance.
Who We Share Data With
Personal data may be shared with trusted third parties who help deliver our services, as well as with regulators if legally required. Data is protected in all shared cases.
Our Service Providers
We engage providers for functions such as IT, hosting, and communications. These partners only access the information needed to deliver their services.
For Legal Purposes
Information may be disclosed if required by law, court order, or relevant authorities for compliance.
Anonymous Data Use
Aggregate statistics may be compiled to monitor website and service performance.
Your Data Rights
You have the right to request, update, or delete your data, and may object or restrict some uses. See our contact details below for instructions.
- • You can access a copy of your stored data at any time
- • You may correct incomplete or inaccurate information
- • Request erasure of your personal information
- • If feasible, ask that your data be transferred
- • Object to certain processing of your data
- • Request processing of your personal data be limited
Contact us to exercise your data rights. We will respond to requests in line with applicable regulation timelines.
Protecting Your Data
Data security measures include technical safeguards and organisational policies to reduce the risk of unauthorised access, disclosure, or misuse.
Technical Protection Steps
- • Website encryption and secure transmission
- • Firewall and anti-malware protocols
- • Data pseudonymisation where appropriate
- • Continuous monitoring for vulnerabilities
Organisational Protection Measures
- • Confidentiality agreements with third parties
- • Role-based access to personal information
- • Staff privacy training and awareness
- • Regular policy and procedure reviews
Data Storage and Retention
We only retain your personal information as long as necessary for the purposes stated or to meet legal obligations. When no longer needed, it is securely deleted.
- • Stored as long as your account is active
- • Kept based on service duration and relevance
- • Held to address past inquiries only as needed
- • Maintained following legal retention rules
- • Stored only if you have opted in
We review retention periods to stay compliant with privacy standards.
Transfers Outside Australia
If data is transferred outside Australia, we use protective agreements and ensure adequate safeguards in all cases.
- • Transfers follow local data laws
- • Standard data protection clauses enforced
- • Only trusted third-party processors used
- • Your rights are upheld regardless of location
Use of Cookies
Cookies help us enhance site functionality and track usage. You can manage cookie preferences at any time. Review our cookie policy for more details.
Types of Cookies We Use
- • Enable necessary website operations only
- • Collect anonymised usage analytics
- • Store your display and language choices
- • Support user login preferences
You can adjust your cookie settings at any point to control what is stored.
Policy Updates and Notices
We update our privacy policy in response to changes in law or services. The latest version applies to all data processing activities.
- • Significant changes will be highlighted
- • Visual notice on our website
- • We may notify by email newsletter
- • Policy updates shown with modification date
Stay informed by checking this page periodically.
How to Contact Us
For privacy inquiries or requests, please use the information below.
Voracelium
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61.7.8459.4589
Email: content@voracelium.com
Last policy update: December 9, 2025
Effective from December 9, 2025